Resume Education Bachelor of Arts: Communication with a minor in Creative Writing focused on Poetry (2015)Trinity UniversitySan Antonio, TX Skills Social Media Platforms (Instagram, Facebook, Twitter, TikTok, Pinterest)Adobe PhotoshopAdobe InDesignCanvaHootsuiteMailChimpEvent PlanningAdaptableSocial Media ManagementContent SchedulingTime ManagementCollaborationBilingual English & Spanish EXPERIENCE Reserves and Accounts Manager Coates Library at Trinity UniversityFebruary 2022 - PresentSolicits and processes faculty reserve submissions, in a timely fashionVerifies accuracy of automatically generated daily email notices and quickly responds to patron service issues that may ariseCooperates and collaborates with other employees in the spirit of teamwork and collegialityOversees the semi-annual clearance procedure for graduating seniors and study-abroad studentsAccepts payment for fines and fees, counts and reconciles cash till, and makes deposits of fine and fee revenue as neededAssists with shared circulation duties, including training and supervising student workersCommunicates with Student Accounts regarding library bills and fines transferred to the Business OfficeKeeps statistics on usages & maintains the usability of the reserves collection Voter Engagement Organizer Unite for Reproductive & Gender EquityApril 2021- May 2021July 2021 - October 2021Identified current, and engaged new voters, to discuss how local elections impact their livesContacted and developed relationships with URGE supporters and those interested in joining URGE while advancing their levels of engagement through conversations and relational organizingMade graphics in Canva for the TX URGE social media accountsCalled voters using phone bank tools including VAN and auto dialerProactively escalated issues, observations, opportunities, and insights to the State CoordinatorConducted 1:1 conversations with voters utilizing Zoom and/or phone calls to discuss URGE’s mission and reproductive justice values, and to hear voters' stories and why these elections mattered to them Bakery Assistant CommonWealth Coffeehouse & BakeryJanuary 2020 - March 2020Assisted head baker in mixing, proofing, shaping, and baking dough for French bread and pastries such as brioche, croissants, and viennoiserie for our location and 8 other locationsExecuted daily production - baked all pastries, muffins, and cookies for sale at our locationPrepared dough and other food items by reading head baker’s recipes, scaling and measuring ingredients, and operating a mixer and a dough sheeter for dough laminationPrepared quiche mix, waffle mix, and crepe mix for our cafe and other locationsMade tart dough and parbaked quiche tarts for our cafe and other locationsAssisted kitchen staff, when necessary, in prepping ingredients and packaging food for other locations Cultural Arts Programmer & Social Media/Digital Outreach ManagerEsperanza Peace & Justice CenterJune 2015 - January 2020 Planned and coordinated events to promote cultural grounding, such as concerts, festivals, markets, book readings, art exhibits, food workshops, and moreCreated and scheduled content for Instagram, Facebook, and TwitterInteracted with users on social media who engaged with our contentSent weekly email blasts using Thunderbird and MailChimpCollaborated with staff to continue the mission of EsperanzaCreated digital graphics for website, email blasts, and social mediaCreated print material: flyers, postcards, posters, and invitations to promote upcoming events and mail to our community mailing listPhone banking - calling community members to update them on upcoming programming or actions taking placeAssisted with ongoing fundraising efforts, along with key giving days such as Big Give SAInput patron information into our FileMaker database for reports, mailings, and call listsCollected event data for grant reportsPerformed clerical activities, such as sorting mail, filing, typing, photocopying, mailing out letters and outreach material, and answering phonesAssisted in writing and sending press releasesAssisted in recording videos of events for archivesTrained and assigned tasks to student interns